Pub. 1 2018-2019 |Issue 3

10 T H E B E N E F I T S O F A U T O T E C H N I C I A N C A R E E R S | N H A D A . C O M 7 Entry-level, requiring little or no prior knowledge, skill or experience. Tasks may include changing oil, rotating tires, lube work and other basic maintenance. As an “apprentice,” will be paired with an A- or B-level technician for training and guidance. You will learn the processes of that shop, including workflow and have opportunities to learn skills that will prepare you for the next levels. D-level tech Performs general maintenance and most repairs. Is in the process of completing training and certifications. C-level tech Has mastered most vehicle systems and is able to accurately diagnose and repair them. Begins to train and mentor C- and D-level techs. B-level tech Has mastered all vehicle systems and has supervisory, leadership, mentoring and communication skills or potential. An ability to work well with customers is essential. May specialize in a certain system, such as transmissions. A-level tech Most dealerships use some form of tiered system; here are some general guidelines. TECHNICIAN CAREERS are available at new-car and -truck dealerships in virtually every community in America. 400,000 JOBS 17,000 + NEW-CAR DEALERSHIPS 2,265 MEDIUM-ANDHEAVY-DUTY TRUCK DEALERSHIPS D19-0045_NADAF_Workforce_Initiative_Co-branded_Booklet.indd 7 3/4/19 1:26 PM